Question 1

Once I've placed an order can I make changes?

Accepted Answer

Once an order is paid and complete, we cannot guarantee that changes can be made. If you connect us as soon as you notice the mistake or with the required change, we will advise if those changes can be fulfilled.

Question 2

How long before my order will be shipped?

Accepted Answer

All orders will be processed within 3 working days. Next day delivery orders will be processed the same day if ordered before 3pm.

Question 3

When will I receive my order if it contains In stock and Pre order item?

Accepted Answer

All orders are processed and sent as one. If you require your in stock items sooner then the expected date of the pre order items it is advised to place two separate orders.

FAQ